Senior Associate at KPMG, LLP Location: Chicago

Senior Associate in Operation Services/Records Management - 22308

All interested in applying should visit the KPMG career site to apply and use the job number 22308

Major Areas of Accountability:

• Oversee and coordinate the daily operations of the Chicago Records Center.
• Supervises all functional activities within area of accountability, emphasizing superior expertise, service, excellence, and responsiveness; ensuring that all work is conducted in accordance with firm's Code of Conduct and professional standards.
• Ensure the compliance of all Records Center Standard Operating Procedures (SOPs).
• Demonstrates project management skills through project team membership or oversight of the project team and activities; maintains team focus on the successful completion of the project.
• Work closely with Operations Manager and Records Manager to assure that all projects are being addressed in the appropriate manner
• Provides input and leadership in establishing work team goals, objectives and appropriate training.
• Implements national methodologies and standardized processes in accordance with national records management direction.
• Tracks and monitors the status of work products/projects and informs appropriate decision makers.
• Collaborates with other colleagues, both within and outside of Operations Services, to help ensure that customer needs are met.
• Develops and builds positive working relationships with office practice leadership.
• Establishes professional presence through networking and participating in external professional organizations.
• Contributes to the development of new programs, policies, and procedures, as applicable to support customers.
• Develops skills of direct reports by effectively delegating tasks.
• Completes the performance management process for self and performs the PML role for direct reports by completing goal setting, interim review, and year-end review on a timely basis; helps to ensure team members obtain the necessary resources for personal and professional development.
• Prepare monthly status reports regarding quality control and operator productivity.
• Train all newly hired partners and employees regarding Record Center procedures during orientation
• Train all new and existing Records Center team members on Records Center process changes or enhancements.
• Provides back-up support to Operations Manager as appropriate.

Education and Previous Work Experience Requirements:

• College Degree or 5 Yrs. Corporate Records Management Experience.
• A working knowledge of Record Center databases.
• Supervisory and performance management experience
• Project management experience.
• Ability to multi-task and troubleshoot service and process issues.
• Professional demeanor and customer focused.
• Ability to prioritize.
• Able to work collaboratively.
• Must be able to work and act decisively and independently with little supervision.
• Strong knowledge of personal computer software (including Microsoft Office applications)
• Analytical skills to investigate problems, collect data, develop and implement solutions.
• Excellent oral and written communication skills and ability to interact with all levels of KPMG to resolve problems, prepare and present reports and to deal effectively with staff, contractors and vendors.
• Attention to detail and excellent follow up skills are necessary.
• Must present a professional image.
• Team oriented.
• Ability to lift boxes in excess of 30 pounds.
• Must be able to work overtime as required.

Company Website: www.kpmgcareers.com

Company Phone: 201.307.7076

Company Email: djbriggs@kpmg.com

Company Contact: Diane Briggs

File Clerk at Baker & McKenzie, LLP Location: Chicago

Baker & McKenzie's Chicago Office is seeking a File Clerk with previous electronic records management experience.

Responsible for providing filing services for the Chicago office inclusive of: establishing/maintaining filing system using Chicago office database applications, filing incoming materials and discarding unnecessary content, warehousing content in accordance with user designations and the Chicago Records Management Policy, and preparing periodic reports of inventory content.

If you feel that you have the skills and would like to be a part of the Baker & McKenzie team, please apply online.

NO PHONE CALLS PLEASE. Recruiters please do not contact.

Major Areas of Accountability:

• Creating/maintaining filing system for each timekeeper
• Assign filing space to new timekeepers
• Move files to new locations within the Chicago office
• Inputting documentation into Chicago office database
• Review, sort, file, organize retrieve and warehouse file material
• Generate annual onsite file reports of filed content using database applications
• Locate files on- and off-site upon request
• Complete weekly waiting list reports
• Assist other file clerks on major projects

Education and Previous Work Experience Requirements:

• Electronic Records Management experience required (Converting paper documents to electronic files)
• Prior clerical or office experience preferred
• Prior experience managing electronic medical records a plus
• Prior LegalKEY Main Console and LegalKEY Attorney Desk

Company Website: careers.bakernet.com/viewjob.html?optlink-view=view-3103&ERFormID=newjoblist&ERFormCode=any

National Manager at Litle Mendelson, PC Location: San Fransisco, CA

The National Manager of Records & Risk Management oversees the development and administration of firm risk policies and procedures associated with the governance of client-representation and firm-administrative information and records regardless of medium. It specifically includes the management and administration of three operational functions: the information and records governance program, conflicts clearance and new business intake, and calendar/docketing. The National Manager, Risk Management and Records is also the Custodian of Records for the Firm. The candidate will report directly to the Chief Operating Officer and indirectly to the Firm's Chief Technology Officer and General Counsel for risk management and legal issues.

Major Areas of Accountability:

The successful candidate will have responsibilities that fall under the four follow areas:
Program Development and Management

• Develop and document policies and work processes that meet legal, regulatory, and Bar requirements and firmwide strategic goals associated with the life-cycle governance of firm Records.
• Develop, implement, and oversee the firm's Records retention and disposition program within the scope of the approved information retention and disposition policy.
• Continually review, update, and disseminate the firm's Records governance policies including information security, privacy, retention, and disposition to ensure continuing best practices are utilized and compliance maintained.
• Monitor and periodically report on administrative and practice office compliance with the Records governance initiatives.
• Negotiate contracts and maintains relationships with vendors supporting the records management function, including onsite and offsite storage and service providers.
• Prepare and manages to annual budgets for the Risk and Records Management function.
• Collect and maintain appropriate data, compliance certificates, and similar chain-of-custody documentation related to client and firm records.
• Be responsible for identifying and maintaining the firm's vital and historical (archival) Records.

Management Committee Support

• Assist the firm's General Counsel, conflicts clearance attorneys, Good Practices Committee, and Records and Risk Management Committee to initiate, develop, and maintain policies and procedures for the management and general opertion of the firmwide Records risk management activities.

Day-to-Day Operational Management at the Corporate Level and in Practice Offices

• Manage the day-to-day operations of the Corporate Records, Conflicts Clearance and New Business Intake, and Calendar/Docket functions and attendant technologies.
• Monitor and report on the performance of departmental staffing; take appropriate steps to maintain and improve effectiveness based on changes in the needs of the firm, the law, regulatory bodies, or other relevant entities.
• Assess records management equipment, supply, and space requirements.
• Direct the implementation and management of the firm's inactive records storage; records retention, disposition and destruction programs.
• Coordinate the execution of subpoenas for records, legal holds, and ethical screens.
• Coordinate the transfer of client files into and out of the firm regardless of medium, archive, or system, including email.
• Develop and manage an effective records management training program, including appropriate introductory training for new employees and ongoing job-appropriate training for firmwide records staff, based on accepted competencies for records governance.
• Develop job descriptions and provide guidance to the firm's Office Administrators in the recruiting and hiring of practice office records staff to ensure hiring of staff with skills appropriate in relation to the firm's Records governance program.

Records Technology

• Participate in the implementation of records governance initiatives on the firm's technology platform - for example - the firm's extranets, intranet, SharePoint portal, knowledge management systems, litigation support systems, and financial systems
• Coordinate with the IT Department to maintain and upgrade the records management infrastructure, including software and hardware, capacity planning, and records security.
• Maintain knowledge of industry and professional trends for records and risk management and provides for the continuous improvement of the Records and Risk Management Department (including technological advances) so that it continually meets or exceeds existing standards and keeps current with best practices.
• Provide reports on a regular basis and as directed or requested, to keep management informed of the progress and operation of the Records and Risk Management Department.

Education and Previous Work Experience Requirements:

Minimum of 10 years of supervisory/management experience in the management of legal information and records, including electronic form.

Bachelor's or Masters Degree in Records Management, Library or Information Sciences, Business Management, Law or related discipline preferred

Certification as a Certified Records Manager preferred

We are seeking a dynamic, creative, and hands-on professional who has demonstrated leadership in the records and risk management function. Candidates with significant experience in rapidly growing law firm environments will receive the greatest consideration. The successful candidate will possess:

• Experience managing new business, conflicts, and calendar/docketing functions and associated automated systems required.
• Experience implementing and managing legal-specific automated records/document/content management systems preferred.
• Solid awareness and understanding of legal statutes, regulations and ethics requirements for managing information and records regardless of medium and related compliance guidance required.
• Knowledge of EDiscovery, chain-of-custody and litigation management processes and technology.
• Demonstrated understanding and skills in the areas of technical project management, database management; workflow design, and integrated systems architecture and management. MS Office experience required.
• Interpersonal skills necessary to communicate face-to- face, and by email and telephone with a diverse group of clients, attorneys and staff and provide information with ordinary courtesy and tact.
• Able to effectively identify and analyze issues and problems and to recommend and implement viable solutions aligned with the strategic goals of the firm.

Preferred Skills:

The successful candidate will have a proven track record of leadership and impact. The National Manager of Records and Risk Management should possess superb leadership, communication, and interpersonal skills, as well as an ability to function in a collaborative and collegial environment. A professional of this caliber and prominence should demonstrate high integrity and intelligence, excellent judgment, and an ability to generate trust and build alliances with colleagues.

The successful candidate will be a self-starter who will posses:

• Outstanding Integrity. A thoroughly honest and forthright individual, who is up-front and direct with subordinates, peers, and management executives to whom he/she reports.
• Passion. An executive who believes in Littler Mendelson's mission and objectives, and is dedicated to furthering both.
• Outstanding Maturity and Leadership. An executive with superior inspirational qualities, who creates a strong team atmosphere in which people work together enthusiastically and cooperatively to produce outstanding results.
• Hands-on Orientation. Someone who is prepared to be thoroughly involved in the details of the organization in order to address the numerous problems and issues that will surface on a daily basis.
• Effective Team Building Skills. Someone who has the ability to assess, train and retain talent, delegate responsibility and ensure performance is maximized and employees are properly challenged and developed.
• Strategic Perspective. A leader who views the business plan strategically and constantly reevaluates it based on market, staffing or opportunistic changes.
• Excellent Interpersonal Skills. The ability to interact with the personalities involved ensuring that common goals, not individual differences - are emphasized. A good listener, who genuinely cares for his or her staff and is committed to open, direct and constructive communication. Someone who also has the ability to create/articulate a strategic vision clearly and persuasively both to colleagues within the company, as well as to external constituencies.

Company Phone: 847.235.2235

Company Email: carolyn.muszynski@carnegiemgmt.com

Company Contact: Carolyn Muszynski

Global Director of Records at Towers Watson Location: Open

ID #5854 (Search for Records)

The Company
Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 14,000 associates around the world we offer solutions in the areas of employee benefit programs, talent and reward programs, and risk and capital management.

The Business
The Office Services function is responsible for providing the environment, processes, equipment and resources that efficiently and effectively help the business meet client demands and the overall objectives of the organization. Our services are coordinated across all internal constituencies and support and manage the day-to-day functionality and broader company-wide programs (e.g., office facilities, records management, purchasing, meeting support, business continuity, corporate policy administration/execution etc.)

The Role
Location: This role could reasonably be performed from several cities, with a preference toward some of our major locations such as Philadelphia, Washington, D.C. or the greater London area.

The Global Director of Records Management will be responsible for ensuring compliance with Towers Watson's corporate records retention policies, procedures and schedules by field offices and business units. The incumbent is also responsible for managing the day-to-day activities of the firm's records management program.

Major Areas of Accountability:

• Developing global records management policies and standards for approval by the Professional Excellence Committee
• Defining a long-term strategy encompassing both records and document management issues
• Leading integration matters related to records management
• Designing and implementing records management tools and processes worldwide
• Providing leadership and direction to regional and local records managers
• Assisting field offices with implementing offsite storage programs
• Acting as a resource to field offices and corporate real estate in the sizing and design of records management operations
• Developing and communicating standards and practices for records and document disposition (including destruction)
• Developing internal quality review processes to ensure records management compliance
• Facilitating continuous improvement by coordinating with the LOBs and end-users on records management program updates and requests for program changes
• Managing vendor relationships related to records management
• Hiring, training and supervising records management staff, as needed

The incumbent will liaise with:

• The Professional Excellence Committee with regard to records management policy
• Corporate IT with regard to software that supports the company's management of electronic documents and records
• Office Services infrastructure with regard to training, execution of policy, and measurement of process execution
• Records management vendors with regard to their services for Towers Watson
• The Legal Department with regard to legal and regulatory matters affecting the company's documents and records
• Other corporate functions as needed
• This position reports to a senior executive and will be directly responsible for the management of regional records managers deployed in field offices

Education and Previous Work Experience Requirements:

• A minimum of 10 years work experience, including at least 5 years of experience leading records management efforts
• Strong ability to plan, lead and implement projects globally
• Direct, relevant experience in assisting senior executive teams during a time of significant change
• Exceptional writing, editing and verbal communication skills; proficiency to write clearly and concisely on complex topics for a diverse set of internal and external audiences
• Executive presence; ability to work across a range of interpersonal styles
• Strong business acumen; ability to learn quickly about the firm's strategic business objectives
• An ability to work in a fast-paced and deadline-driven environment
• Undergraduate degree, with preference for a degree in Library Science
• Certified Records Manager preferred

Company Website: www.towerwatson.com

Record Specialist at US Food Service Location: Chicago Metro-Rosemont

Please apply online.

Click on "careers" from the list on the left side of the graphic
On the next page, click on "available opportunities" highlighted in green
On the next page click on "join the USF team" highlighted in blue
This will take you to the open positions.
You can sort the list by location (state) or by job title
Locate: Records Specialist (req# 10001078)

Company Website: www.usfoodservice.com